I dont know how many times i explain to customers that if the store doesnt have an open appointment for them at the time they insist i schedu. I feel like i used to be able to go on apples website and make a genius bar appointment even if it took them a few days to fit me in. Select the desired support topics and questions, and then click on the make a genius bar reservation link. You can even fix date and time and reserve your spot. As the genius bar became better known we moved to a handwritten list, and after the explosive success of the ipod, apple came out with the concierge software for scheduling. So if you have had a problem with a faulty iphone, ipad or ipod, you just had to book a genius bar appointment, go to the apple store, and they will be able to replace it with a new one. How to make a genius bar appointment from your iphone or ipad. You can contact an apple store, choosing one among this list, then asking for an appointment.
You can use these options or, if you really prefer an inperson appointment, just select the topic is not listed in step 2 above. If you have a hardware problem or tricky software issue, you may have to bring your mac, iphone, ipad, or apple watch to an apple store for diagnostics and possible repairs. Make a genius bar appointment at the apple store from my. The apple store is located in westfield southland at 1239 nepean highway, cheltenham. Why dont they just say look we will help you but only if you pay us and yes part of why you buy our products is because we offer the genius bar but we would rather squeeze you for some green rather then help you and there for its now impossible to make an appointment. Employees of the genius bar, called geniuses, specially trained to help customers with apple hardware and software. May 20, 2016 san francisco goodbye, apple genius bar. Apple store southland store hours, contact information, and weekly calendar of. Users can use this official way to book their appointment to any nearby ios store. Do you have to make a genius bar appointment for an iphone 5. How can i avoid waiting hours for the apple genius bar. Dec 07, 2016 apple has now introduced a manner in which customers seeking support can book repair appointments with not only the well known genius bar, but also apple authorized service providers. How to get a walk in appointment at the apple genius bar quora.
The genius bar is where users who are having trouble with their ipods, iphones, itunes, or other apple products can get oneonone tech support from a trained specialist. Try to make a reservation for the genius bar at your local apple store for a problem with your iphone, and youll now have to complete an important step before youll be allowed to see a. Apple has now introduced a manner in which customers seeking support can book repair appointments with not only the well known genius bar, but also. How to book an appointment at an apple store or genius bar. Jul 19, 2018 i will tell you two ways on how to make a genius bar appointment. Type your location or zip code in the search field. Apple makes it a bit more difficult to make a genius bar appointment. Apple shifts from genius bars to genius groves, hoping. As all the apple users know, apple offers free services at the apple store, rendering free hardware support at the genius bar appointments. Go to the apple genius bar and confirm that you have an appointment. This is because procare members appointments are presumed to by 1on1 and have to be matched to a particular genius. Why cant you book a genius bar appointment online anymore. So, i have just booked in my first ever appointment for a genius bar visit at my local apple store and the lead time is appalling the fault on my rmbp has been diagnosed in an online chat with an apple rep and all i need to do is drop it off. In addition to the genius bar for hardware repairs, you have more immediate support options.
How to contact apple support for your iphone, ipad, mac, or apple. Book a genius bar appointment from your ios device cnet. Preiphone, i could always get a same day genius appointment, now, its around a. Heres how to book your next genius bar appointment at the apple store. I would like to make an appointment at the genius bar at the 5th avenue store. This lets you manage upcoming genius bar appointments, including the options to cancel or reschedule the appointment these options disappear 30 minutes before the appointment. Making a genius bar appointment impossible submitted 4 years ago by chrispy4bacon1 i feel like i used to be able to go on apples website and make a genius bar appointment even if it took them a few days to fit me in. This article explains how you can make an apple genius bar appointment. This page provides details for getting help via chat, a phone call or email if. When this happens, go ahead and book an appointment in the concierge system for any available slot and visit the genius bar anyway. Mar 05, 2006 in some cases, if you are a procare member and try to book a genius bar appointment, you actually have a higher chance of being told that there is no availability than regular support customers. The reason it didnt happen at the first store was because they didnt have any loaner phones. Now the big question is what kind of product i want help with. The 16inch macbook pro has a retina display with an adjustable refresh rate.
They have removed the option to make a genius bar appointment. How to get a walk in appointment at the apple genius bar. Why cant you book a genius bar appoi apple community. Click on the get help now link, and select a device or apple service. Get your questions answered by an expert via phone, chat, email, or even twitter. At the moment i am reading the help, the help and southland are different in many ways, but they are both similar when presenting views on equality and discriminations. To make an appointment with a genius at an apple store which is free, go to the genius bar page on apples website. How to set up a genius appointment at an apple store. Dec 26, 2016 this video is about the steps to take to make a genius bar appointment at apple.
Go to the apple store directly is the best way to get an appointment from apple genius bar. I will tell you two ways on how to make a genius bar appointment. Follow these steps to reserve time at the genius bar for support. To make an appointment at the apple genius bar, access the apple store app on your iphone, ipad or ipod touch device, and book a reservation by selecting the time and date after choosing a nearby apple store. How to make a genius bar appointment 2 methods crazy tech. It was at this time, roughly 2005, that online appointments were made possible, which were later included in the apple store app. Jun 30, 2017 to book an apple store appointment follow the below points which will help you find the solution for you query. I would like to make an appointment at the genius bar at. Nov 12, 2012 try to make a reservation for the genius bar at your local apple store for a problem with your iphone, and youll now have to complete an important step before youll be allowed to see a. To book an apple store appointment follow the below points which will help you find the solution for you query.
Employees are specially trained and certified at the genius bar. In order to visit the genius bars, you may need to make a reservation. To make a genius bar appointment, i simply tap on genius bar. May 11, 2020 employees of the genius bar, called geniuses, specially trained to help customers with apple hardware and software. Unfortunately these days, many genius appointments are taken up by people fiddling with things without knowing what or why, then needing help to undo their mess. When i go to the apple website for this and click on ipad, i get a giant popup with a lot of advice on things i should do before i come in.
Instead, it suggests a phone call or online chat with apple support. Walk into apple retail store near to you and get an appointment. Apple is now requiring that all users booking a genius bar appointment online sign in with an apple id. Previously, users could instead fill out a form with name, address and email in order to.
Dec 28, 2011 i want to make an appointment at the twenty ninth street apple store, so i tap on it, revealing lots of useful information, including the store hours. Well, if you are truly a walkin, there is by definition no appointment for you, but you do check in. The closest parking for the apple store is in the myer wing car park on the western side of nepean highway. With their new website layout its so hard to actually get an appointment i wanted to throw my mac out the window. In some cases, if you are a procare member and try to book a genius bar appointment, you actually have a higher chance of being told that there is no availability than regular support customers. First you can visit the online website apple store make appointment to know the details about the apple products and book an appoint. Nov 07, 2014 though its getting harder and harder to book an appointment, the places go very fast. I have to ask, why on earth is the genius bar this busy previously i was able to get appointments within a day or 2 but this is bonkers. Hack your apple genius bar visits whatever, its summer. Last year, apple began requiring that users enter their apple id to set up an appointment, whereas any email address worked prior to that change. Telstra appointments mobile phones, prepaid phones. Get your questions answered by an expert via phone, chat or email. Make a genius bar reservation or get help now with apple support.
If you want to learn how to use your products, apple has other instore options. Ron johnson, the former senior vice president for retail, has often referred to the genius bar as the heart and soul of our stores. Do you have to make a genius bar appointment for an iphone. I am willing to learn, but the popup gives me no guidance say, to another website.
If there is an apple store near you, its easy to schedule an appointment at the genius bar. Jan 03, 2020 how to set up a genius appointment at an apple store. Sep 11, 20 apple is now requiring that all users booking a genius bar appointment online sign in with an apple id. Though its getting harder and harder to book an appointment, the places go very fast. Log in with your apple id on the next screen to proceed. Sometimes, reading and chatting online isnt enough. Did you know you can book a genius bar appointment directly from your device using the apple store app, instead of apples web site. You can get an appointment through the apples support. The touch bar shows you intuitive shortcuts and app controls when you need them. Tap bring in for repair and find a location and date and time and then tap reserve. Apple adds genius bar reservations to product support options.
How to make an apple genius bar appointment lifewire. In the case of my christmas genius bar adventure, setting up an appointment from home was useless since i wanted an appointment that same day and the system was booked solid for the next three. Genius bar reservation and apple support options apple. Updated apple store app doesnt let you reserve genius bar. Is there any secrets of booking an appointment to genius bar. How do you make an appointment at the apple genius bar. Book an appointment with one of our branded retail stores where we can help with mobile phones, prepaid phones, broadband, nbn, internet, home phones, business phones and technical support.
You should see a my reservations menu with a 1 next to it. Nov 09, 2014 a few days ago, apple integrated the procedure to schedule a genius bar appointment into its online support troubleshooting page. Ted marx works hard at his career as a quantum physicist. Make a genius bar reservation, visit an apple authorised service provider or. May 10, 2014 the button issue is seperate from the genius bar.
This video is about the steps to take to make a genius bar appointment at apple. Westfield southland spans nepean highway at bay road in central cheltenham. You can book an appointment to ios store using these two simple methods. To make an appointment online, navigate to, and click on the genius bar link at the bottom of the home page. Book a genius bar appointment from your ios device. As an eighteen year old college student, this book had certainly opened my eyes. Alternatively, access the genius bar section on, provide the necessary information regarding your location, select the option. From the website you can select your nearest store and choose a suitable time. Ebhs staff genius bar forms for help are on the above sites.
If youve got a problem with an iphone, ipad or mac, you can book an appointment with an apple genius and take your product into a store to. How to make an apple store or genius bar appointment. Well troubleshoot any issues and help you book an appointment for any repair. When youre satisfied, tap the reserve button at the bottom of the screen. The genius of dogs is written in a pleasant, conversational style that is enjoyable to read. Apple having grown might want to have a look at putting in place more genius bars to cope with the demand. The easiest way to book a genius bar appointment is via the apple store website. The apple store is located on level 2 in the myer wing. Feb 19, 2010 heres how to book your next genius bar appointment at the apple store. Does the genius bar at the apple store cost anything.
I have shared an official way to schedule a genius bar appointment. Talk to a specialist at the apple store or book a free online personal session. From setting up your device to recovering your apple id to replacing the screen, apple support has you covered. Answer a few questions and well connect you with the right expert, straight away. How to make a genius bar appointment 2 methods crazy. After the appointment is made, you should be returned to the screen for the store you selected. With touch id on your macbook pro, you can quickly unlock your mac and make purchases using your apple id and apple payall with your fingerprint. You are being replaced by a treefilled genius grove, which will have more room to sit and more apple customer service specialists to troubleshoot devices.
Apple customers can now schedule authorized service. The genius bar is a tech support station located inside apples retail stores, the purpose of which is to provide conciergestyle support for customers of apple products. Apple having grown might want to have a look at putting. Apple changes the procedure to schedule a genius bar appointment. In this case, its an iphone 4s, but if you have an ipad, ipod or mac system, well, you can see the options. How to book an apple store appointment online quora. Go to the apple store early before an appointment time. Macseniors making a genius bar appointment youtube. Mar 25, 2020 for some topics, the apple site doesnt offer a genius bar appointment as an option. Genius bar reservation and apple support options apple au. You can schedule a reservation time online before coming in. Apple makes it a bit more difficult to make a genius bar. Apple customers can now schedule authorized service provider. Apr 03, 2014 the genius bar is a real differentiator for the stores and the fact that it is free really sets the stores apart from the other offerings in the industry.